Patient & senior emergency calls
Safety for clinics, psychiatric care, nursing and assisted living – the call for help reliably reaches the right person.
Patient calls and alarm management The right call.
To the right person.
OS Alarming delivers secure, standards-compliant alerting as a hosted service from the OS Infrastructure data center – with no alarm server required on your premises, operated around the clock.
OS ALARMING / WHEN EVERY SECOND COUNTS · USE CASE / INDOOR & OUTDOOR POOLSFeatures & details ↓Multi-level escalation · Operated from Switzerland · 24/7 on-call service
Reliable alerting for every emergency
From the clinic to the production plant – OS Alarming covers the critical scenarios where seconds count.
Technical alerting
Fault and incident management: system faults and technical alarms are escalated and acknowledged in a targeted way.
Silent alarm for threats
Intuitive and inconspicuous – discreet triggering for personal protection when every second counts.
Evacuation in an emergency
Fire protection and evacuation: coordinated alerting and announcements so that everyone reaches safety in time.
Lone worker protection
A lifesaver in your pocket – man-down and tilt alarms for employees who work alone.
IT & crisis communication
Overarching crisis communication and incident management for cyberattacks, IT system outages and medical emergencies – the right people are informed immediately.
OS ALARMING / INDOOR & OUTDOOR POOLSBy the water.
By the water.
Connected when it matters.
An emergency call at the pool edge, lone working outdoors or a message from the plant room: OS Alarming connects the trigger, the location and the responsible team.
LOCATION / SCHEMATICEXAMPLE VIEW
POOL
PLANT ROOM
OUTDOOR AREA
POOL EDGE
Indoor pool · pool edgeLOCATION & ASSIGNMENT
USE CASE
A call from the pool edge.
A manual emergency call reaches the responsible team. Indoor location tracking via beacons shows the assigned area on the building plan.
ALARM TYPEManual SOS alarm
- 01 / TRIGGERSOS button / appPersonal or equipment signal
- 02 / CONNECTORConnected on site.ESPA · OPC · Modbus · contacts
- 03 / OS CLOUD CHTargeted distribution.Acknowledgement · escalation · log
- 04 / WITH THE TEAMAlarm with location.Rugged devices & alarm app
Healthcare
Patient and senior emergency calls that really get through
An emergency call device is only as safe as the system behind it. OS Alarming brings nurse call, emergency calls for staff under threat and the location of residents and patients together in one communication hub – for clinics, psychiatric hospitals, nursing homes and dementia care homes.
- Every call securely received and acknowledged
- Additional multimedia information: voice message, video, location
- Delivery to the device the nursing staff are currently using
- Interplay with OS Panel & OS Board at the bedside
Personal protection
Lone worker protection – never left alone
A fall, a heart attack, an accident at a machine – people who work alone need special protection (and SUVA requires it). OS Alarming turns the smartphone into a safety device: tilt and no-movement sensors detect whether the person is still able to work and trigger an alarm automatically in an emergency.
- Man-down function & involuntary (automatic) alarms
- Life check: server-side device monitoring
- Manual emergency call via emergency button, hands-free
- Location via GPS, beacons and Wi-Fi
Industry & technology
Technical alerting & fault management
Even a minor fault can have major financial consequences. OS Alarming monitors production plants, control systems and building automation in real time and transmits alarms fully automatically to a predefined group of people – the entire path from trigger to resolution is monitored and documented.
- Watchdog monitoring of all interfaces, around the clock
- A wide range of interfaces to your existing infrastructure
- Escalation until the alarm is acknowledged
- Complete logging for evidence & audits
Multi-level escalation management
So that the right action is taken in an emergency – traceably and completely.
Trigger
Manually or automatically – from an emergency button, sensor, plant or interface.
Deliver
Straight to the right person, on the device they are currently using.
Escalate
No acknowledgement? Multi-level escalation to the next level until someone responds.
Document
The entire process is logged – for evidence, audits and optimization.
Alarms arrive where the work is done
Whatever devices your team uses – OS Alarming delivers reliably.
Smartphone appDECT phonePagerDesktop clientMS TeamsSMS & voice callEmailOS Panel at the bedside
Proven alerting technology
For OS Alarming, we use alerting solutions from Novalink and Ascom. We select the right technology together with you – aligned with your existing systems and your team's workflows.
Novalink
Alerting with Novalink – integrated to suit your environment and supported by Neutronix.
Ascom
Alerting with Ascom – integrated to suit your environment and supported by Neutronix.
connector-io – the integration hub
This lightweight protocol gateway connects fire alarm systems, building management systems, machines and third-party systems with your alerting system. Data flows are configured as pipelines – buffered, monitored and fully logged.
INPUT→TRANSFORM→BUFFER→OUTPUT
Pipelines instead of custom development
Input → Transform → Buffer → Output: data flows configured in minutes, as many in parallel as you need – with a message buffer so nothing gets lost if there's a disruption.
Speaks your systems' language
MQTT, HTTP/REST, OPC UA, Ascom OAP, email and novaalert – building systems, medical technology and alarm servers cleanly connected, without custom software.
Verifiable at any time
Health check per pipeline, active ping monitoring, live logs and long-term statistics – the status of every data flow is transparent and verifiable.
connector-io runs on premises in your network or hosted from the OS-I data center. On request, it can also drive cloud services such as mass notification platforms via webhook – you retain control over alarm paths and data, and every target system remains interchangeable.
Tailored to your facility
Basic
For smaller facilities
- Cloud alarm server
- Standard channels
- Office-hours support
Care
For hospitals & care homes
- Everything in Basic
- Multi-channel alerting
- OS Board integration
- 24/7 on-call service
Critical
Business-critical
- Everything in Care
- Full redundancy
- Custom escalation
- SLA Gold
Always procured on a project basis – we provide a tailored quote, no online shop.
INTEGRATION EXAMPLE / TELEVIC AQURAEven building systems
Even building systems
talk to the team.
In the AQURA architecture, OS Alarming can provide messages from third-party systems. OS Board connects them with the other processes in the hospital.
Include technical sources.
Messages from fire alarm systems, building services and control systems are passed to OS Board together with their location.
App, ticket or both.
OS Board forwards the event to AQURA and/or the ticketing system according to the project configuration. Responsibility, priority and escalation are defined for this purpose.
Bring the feedback together.
Acknowledgements from the app and the ticket make the processing status visible on the board and the corridor display. Timestamps can be analyzed in OS Logging.
The right connections.
Patient calls and alarm management
OS Alarming delivers secure, standards-compliant alerting as a hosted service from the OS Infrastructure data center – with no alarm server required on your premises, operated around the clock. Safety for clinics, psychiatric care, nursing and assisted living – the call for help reliably reaches the right person. Fault and incident management: system faults and technical alarms are escalated and acknowledged in a targeted way. For use in a hospital, functions, responsibilities and interfaces are planned around your existing systems. Neutronix provides consulting and integration. Together, we clarify which components fit your processes and how they work with the OS Board product family.
Practical questions
What is OS Alarming designed for?
OS Alarming delivers secure, standards-compliant alerting as a hosted service from the OS Infrastructure data center – with no alarm server required on your premises, operated around the clock.
How is use with existing systems planned?
For use in a hospital, functions, responsibilities and interfaces are planned around your existing systems. Neutronix provides consulting and integration. Together, we clarify which components fit your processes and how they work with the OS Board product family.
How can we discuss the project?
Contact Neutronix to discuss your requirements. The contact form lets you request a product demo or a consultation.
THE NEXT STEP STARTS WITH A CONVERSATION.OS BOARD / PRODUCT HOUSE
What are
you planning?
An idea, a challenge, a specific project.
We listen – and think it through with you.